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Contribution Details

Type Journal Article
Scope Discipline-based scholarship
Title Does online community participation foster risky financial behavior?
Organization Unit
Authors
  • Rui (Juliet) Zhu
  • Utpal M Dholakia
  • Xinlei (Jack) Chen
  • René Algesheimer
Item Subtype Original Work
Refereed Yes
Status Published in final form
Language
  • English
Journal Title Journal of Marketing Research
Publisher American Marketing Academy
Geographical Reach international
ISSN 0022-2437
Volume 49
Number 3
Page Range 394 - 407
Date 2012
Abstract Text Although consumers increasingly use online communities for various activities, little is known about how participation in them affects people's decision-making strategies. Through a series of field and laboratory studies, the authors demonstrate that participation in an online community increases people's risk-seeking tendencies in their financial decisions and behaviors. The results reveal that participation in an online community leads consumers to believe that they will receive help or support from other members should difficulties arise. Such a perception leads online community participants to make riskier financial decisions than nonparticipants. The authors also discover a boundary condition to the effect: Online community members are more risk seeking only when they have relatively strong ties with other members; when ties are weak, they exhibit similar risk preferences as nonmembers.
Digital Object Identifier 10.1509/jmr.08.0499
Other Identification Number merlin-id:7118
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