Contributions in Merlin

Search engines serve as information gatekeepers on a multitude of topics that are prone to gender, ethnicity, and race misrepresentations. In this paper, we specifically look at the image search representation of migrant population groups that are often subjected to discrimination and biased representation in mainstream media, increasingly so with the rise of right-wing populist actors in the Western countries. Using multiple (n = 200) virtual agents to simulate human browsing behavior in a controlled environment, we collect image search results related to various terms referring to migrants (e.g., expats, immigrants, and refugees, seven queries in English and German used in total) from the six most popular search engines. Then, with the aid of manual coding, we investigate which features are used to represent these groups and whether the representations are subjected to bias. Our findings indicate that search engines reproduce ethnic and gender biases common for mainstream media representations of different subgroups of migrant population. For instance, migrant representations tend to be highly racialized, and female migrants as well as migrants at work tend to be underrepresented in the results. Our findings highlight the need for further algorithmic impact auditing studies in the context of representation of potentially vulnerable groups in web search results.

Code review consists of manual inspection, discussion, and judgment of source code by developers other than the code's author. Due to discussions around competing ideas and group decision-making processes, interpersonal conflicts during code reviews are expected. This study systematically investigates how developers perceive code review conflicts and addresses interpersonal conflicts during code reviews as a theoretical construct. Through the thematic analysis of interviews conducted with 22 developers, we confirm that conflicts during code reviews are commonplace, anticipated and seen as normal by developers. Even though conflicts do happen and carry a negative impact for the review, conflicts-if resolved constructively-can also create value and bring improvement. Moreover, the analysis provided insights on how strongly conflicts during code review and its context (i.e., code, developer, team, organization) are intertwined. Finally, there are aspects specific to code review conflicts that call for the research and application of customized conflict resolution and management techniques, some of which are discussed in this paper. Data and material: https://doi.org/10.5281/zenodo.5848794

This paper empirically assesses peer effects of high performing team members in reciprocally interdependent team production. Using data from the National Basketball Association (NBA), we identify peer effects by exploiting unforeseen in-game injuries of high performing players. Results indicate that without a high performing player, other team members maintain efficiency and the division of tasks among each other. However, they slightly increase risk taking and decrease their individual output, resulting in an inferior overall outcome. These effects depend on whether a high performing player has a team-oriented or a self-oriented role in the team. Additionally, we observe that relatively skilled players try to step in for the absent high performing player.

In their delivery of services, public administrations seek to develop a ‘citizen-centric’ approach. Concomitantly, user-centricity is emerging as a widely accepted construct for Web 3.0 applications supporting the digital interaction between service providers and recipients. The digitalization of public services can positively impact important public values, such as efficiency and transparency. However, the digital divide highlights that information and communication technologies can simultaneously neglect public needs. This begs the question of whether user-centricity reflects or conflicts with public values. To answer this question, we present a systematic review of existing literature on user-centricity and public values. The contribution of this paper is an extended taxonomy of public values for user- centricity, as well as recommendations for public policy to address conflicts between public values and user-centricity.

This paper investigates the divergence of environmental, social, and governance (ESG) ratings based on data from six prominent ESG rating agencies: KLD, Sustainalytics, Moody’s ESG (Vigeo-Eiris), S&P Global (RobecoSAM), Refinitiv (Asset4), and MSCI. We document the rating divergence and map the different methodologies onto a common taxonomy of categories. Using this taxonomy, we decompose the divergence into contributions of scope, measurement, and weight. Measurement contributes 56% of the divergence, scope 38%, and weight 6%. Further analyzing the reasons for measurement divergence, we detect a rater effect where a rater’s overall view of a firm influences the measurement of specific categories. The results call for greater attention to how the data underlying ESG ratings are generated.

Software development is a collaborative process requiring a careful balance of focused individual effort and team coordination. Though questions of individual productivity have been widely examined in past literature, less is known about the interplay between developers' perceptions of their own productivity as opposed to their team’s. In this paper, we present an analysis of 624 daily surveys and 2899 self-reports from 25 individuals across five software teams in North America and Europe, collected over the course of three months. We found that developers tend to operate in fluid team constructs, which impacts team awareness and complicates gauging team productivity. We also found that perceived individual productivity most strongly predicted perceived team productivity, even more than the amount of team interactions, unplanned work, and time spent in meetings. Future research should explore how fluid team structures impact individual and organizational productivity.

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Although cooperation can lead to mutually beneficial outcomes, cooperative actions only pay off for the individual if others can be trusted to cooperate as well. Identifying trustworthy interaction partners is therefore a central challenge in human social life. How do people navigate this challenge? Prior work suggests that people rely on facial appearance to judge the trustworthiness of strangers. However, the question of whether these judgments are actually accurate remains debated. The present research examines accuracy in trustworthiness detection from faces and three moderators proposed by previous research. We investigate whether people show above-chance accuracy (a) when they make trust decisions and when they provide explicit trustworthiness ratings, (b) when judging male and female counterparts, and (c) when rating cropped images (with non-facial features removed) and uncropped images. Two studies showed that incentivized trust decisions (Study 1, n = 131 university students) and incentivized trustworthiness predictions (Study 2, n = 266 university students) were unrelated to the actual trustworthiness of counterparts. Accuracy was not moderated by stimulus type (cropped vs. uncropped faces) or counterparts' gender. Overall, these findings suggest that people are unable to detect the trustworthiness of strangers based on their facial appearance, when this is the only information available to them.