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Contribution Details

Type Journal Article
Scope Discipline-based scholarship
Title Tools for inventing organizations: Toward a handbook of organizational processes (article)
Organization Unit
Authors
  • Thomas W. Malone
  • Kevin Crowston
  • Jintae Lee
  • Brian Pentland
  • Chrysanthos Dellarocas
  • George Wyner
  • John Quimby
  • Charley Osborne
  • Abraham Bernstein
  • George Herman
  • Mark Klein
  • Elissa O'Donnell
Item Subtype Original Work
Refereed Yes
Status Published in final form
Journal Title Management Science
Geographical Reach international
Volume 45
Number 3
Page Range 425 - 443
Date 1999
Abstract Text A critical need for many organizations in the next century will be the ability to quickly develop innovative business processes to take advantage of rapidly changing technologies and markets. Current process design tools and methodologies, however, are very resource-intensive and provide little support for generating (as opposed to merely recording) new design alternatives. This paper describes the Process Recombinator, a novel tool for generating new business process ideas by recombining elements from a richly structured repository of knowledge about business processes. The key contribution of the work is the technical demonstration of how such a repository can be used to automatically generate a wide range of innovative process designs. We have also informally evaluated the Process Recombinator in several field studies, which are briefly described here as well.
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