@article{publication-3372,
	author={Malone, Thomas W. and Crowston, Kevin and Lee, Jintae and Pentland, Brian and Dellarocas, Chrysanthos and Wyner, George and Quimby, John and Osborne, Charley and Bernstein, Abraham and Herman, George and Klein, Mark and O'Donnell, Elissa},
	journal={Management Science},
	number=3,
	pages={425-443},
	title={Tools for inventing organizations: Toward a handbook of organizational processes (article)},
	volume=45,
	year=1999,
}