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Contribution Details

Type Book Chapter
Scope Discipline-based scholarship
Title The Product Workbench: An Environment for the Mass-Customization of Production-Processes
Organization Unit
  • Abraham Bernstein
  • Thomas W. Malone
  • Kevin Crowston
  • George Herman
Item Subtype Original Work
Refereed Yes
Status Published in final form
Booktitle Organizing Business Knowledge: The MIT Process Handbook
Place of Publication Cambridge, MA
Publisher MIT Press
Page Range 515 - 524
Date August 2003
Abstract Text This article investigates how to support process enactment in highly flexible organizations. First it develops the requirements for such a support system. Then it proposes a prototype implementation, which offers its users the equivalent of a CAD/CAM-like tool for designing and supporting business processes. The tool enables end-users to take flexible building blocks of a production process, reassemble them to fit the specific needs of a particular case and finally export its description to process support systems like workflow management systems.
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