@inbook{publication-3190,
	address={Cambridge, MA},
	author={Bernstein, Abraham},
	booktitle={Organizing Business Knowledge: The MIT Process Handbook},
	editor={Malone, Thomas W. and Crowston, Kevin and Herman, George},
	month={AUG},
	pages={515-524},
	publisher={MIT Press},
	title={The Product Workbench: An Environment for the Mass-Customization of Production-Processes},
	year=2003,
}