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Contribution Details

Type Journal Article
Scope Discipline-based scholarship
Title Comparing performance of feed-forward neural nets and k-means for cluster-based market segmentation
Organization Unit
Authors
  • Harald Hruschka
  • Martin Natter
Item Subtype Original Work
Refereed Yes
Status Published in final form
Language
  • English
Journal Title European Journal of Operational Research
Publisher Elsevier
Geographical Reach international
ISSN 0377-2217
Volume 114
Number 2
Page Range 346 - 353
Date 1999
Abstract Text We compare the performance of a specifically designed feedforward artificial neural network with one layer of hidden units to the K-means clustering technique in solving the problem of cluster-based market segmentation. The data set analyzed consists of usages of brands (product category: household cleaners) in different usage situations. The proposed feedforward neural network model results in a two segment solution that is confirmed by appropriate tests. On the other hand, the K-means algorithm fails in discovering any somewhat stronger cluster structure. Classification of respondents on the basis of external criteria is better for the neural network solution. We also demonstrate the managerial interpretability of the network results.
Digital Object Identifier 10.1016/S0377-2217(98)00170-2
Other Identification Number merlin-id:14215
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