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Contribution Details

Type Journal Article
Scope Discipline-based scholarship
Title Managing institutional complexity: a longitudinal study of legitimacy strategies at a sportswear brand company
Organization Unit
Authors
  • Dorothee Baumann-Pauly
  • Andreas Scherer
  • Guido Palazzo
Item Subtype Original Work
Refereed Yes
Status Published in final form
Language
  • English
Journal Title Journal of Business Ethics
Publisher Springer
Geographical Reach international
ISSN 0167-4544
Volume 137
Number 1
Page Range 31 - 51
Date 2016
Abstract Text Multinational corporations are operating in complex business environments. They are confronted with contradictory institutional demands that often represent mutually incompatible expectations of various audiences. Managing these demands poses new organizational challenges for the corporation. Conducting an empirical case study at the sportswear manufacturer Puma, we explore how multinational corporations respond to institutional complexity and what legitimacy strategies they employ to maintain their license to operate. We draw on the literature on institutional theory, contingency theory, and organizational paradoxes. The results of our qualitative longitudinal study show that managing corporate legitimacy is a dynamic process in which corporations adapt organizational capacities, structures, and procedures.
Digital Object Identifier 10.1007/s10551-014-2532-x
Other Identification Number merlin-id:12660
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Keywords Globalization, Legitimacy, Institutional complexity, Paradox, Corporate social responsibility