Abraham Bernstein, Chrysanthos Dellarocas, Mark Klein, Towards Adaptive Workflow Systems - CSCW-98 Workshop Report, SGMOD-Record and SIGGROUP-Bulletin, 1999. (Journal Article)
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Thomas W. Malone, Kevin Crowston, Jintae Lee, Brian Pentland, Chrysanthos Dellarocas, George Wyner, John Quimby, Charley Osborne, Abraham Bernstein, George Herman, Mark Klein, Elissa O'Donnell, Tools for inventing organizations: Toward a handbook of organizational processes (article), Management Science, Vol. 45 (3), 1999. (Journal Article)
A critical need for many organizations in the next century will be the ability to quickly develop innovative business processes to take advantage of rapidly changing technologies and markets. Current process design tools and methodologies, however, are very resource-intensive and provide little support for generating (as opposed to merely recording) new design alternatives.
This paper describes the Process Recombinator, a novel tool for generating new business process ideas by recombining elements from a richly structured repository of knowledge
about business processes. The key contribution of the work is the technical demonstration of how such a repository can be used to automatically generate a wide range of innovative process designs. We have also informally evaluated the Process Recombinator in several field studies, which are briefly described here as well. |
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Abraham Bernstein, Mark Klein, Thomas W. Malone, The Process Recombinator: A Tool for Generating New Business Process Ideas (inproceedings), In: ICIS, 1999. (Conference or Workshop Paper)
A critical need for many organizations in the next century will be the ability to quickly develop innovative business processes to take advantage of rapidly changing technologies and markets. Current process design tools and methodologies, however, are very resource-intensive and provide little support for generating (as opposed to merely recording) new design alternatives.
This paper describes the Process Recombinator, a novel tool for generating new business process ideas by recombining elements from a richly structured repository of knowledge
about business processes. The key contribution of the work is the technical demonstration of how such a repository can be used to automatically generate a wide range of innovative process designs. We have also informally evaluated the Process Recombinator in several field studies, which are briefly described here as well.
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M. Staudt, Jörg-Uwe Kietz, U. Reimer, A Data Mining Support Environment and its Application on Insurance Data, In: Proceedings of the Fourth International Conference on Knowledge Discovery and Data Mining, AAAI Press, Menlo Park, USA, 1998. (Conference or Workshop Paper published in Proceedings)
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Abraham Bernstein, Christian P. Schucan, Document and Process Transformation During the Product Life-Cycle (incollection), In: Information and Process Integration in Enterprises - Rethinking Documents, Kluwer Academic Publishers, Norwell, MA, 1998. (Book Chapter)
Based on our experiences in the corporate banking department of the Union Bank of Switzerland we are convinced that business, IT and organizational aspects have to be considered in an integrated way while developing IT-strategies. IT-strategies are crucial for an effective (business) development because they identify the constant and the changing parts of an IT infrastructure during product life cycle. In order to achieve this, we state three design invariants: the deep structure of the process, the dependencies within the process, and the information handled. We believe that identifying these invariants will lead to a deeper understanding of product-life-cycles. |
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Abraham Bernstein, The Product Workbench: An Environment for the Mass-Customization of Production-Processes (inproceedings), In: Workshop on Information Technology and Systems (WITS), 1998. (Conference or Workshop Paper)
This article investigates how to support process enactment in highly flexible organizations. First it develops the requirements for such a support system. Then it proposes a prototype implementation, which offers its users the equivalent of a CAD/CAM-like tool for designing and supporting business processes. The tool enables end.users to take flexible building blocks of a production process, reassemble them to fit the specific needs of a particulr case and finally exports its description to process support systems like workflow management systems. |
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Erik Brynjolfsson, Marshall Van Alstyne, Abraham Bernstein, Amy Renshaw, Tools for Teaching Change Management: The Matrix of Change and Supporting Software, In: 12th Annual Conference of the International Academy for Information Management (IAIM'97), February 1997. (Conference or Workshop Paper)
One of the key advantages of information technology is its ability to support new organizational forms. The task of shifting between old and new forms, however, can be a difficult, time consuming, and haphazard process (Davenport, 1993, Davenport and Stoddard, 1994; Hammer, 1990). Interactions among various work practices can lead to numerous unanticipated side effects as mangers alter individual practices without considering whole systems of work. In particular, the importance of complementarities among different practices has been formalized mathematically in the economic literature (Milgrom and Roberts, 1990). However, practicing managers and students have had difficult in applying these insights.
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Abraham Bernstein, Christian P. Schucan, Document and Process Transformation During the Product Life-Cycle, In: International Working Conference on Information and Process Integration in Enterprises - Rethinking Documents (IPIC), 1996. (Conference or Workshop Paper)
Based on our experiences in the corporate banking department of the Union Bank of Switzerland we are convinced that business, IT and organizational aspects have to be considered in an integrated way while developing IT-strategies. IT-strategies are crucial for an effective (business) development because they identify the constant and the changing parts of an IT infrastructure during product life cycle. In order to achieve this, we state three design invariants: the deep structure of the process, the dependencies within the process, and the information handled. We believe that identifying these invariants will lead to a deeper understanding of product-life-cycles. |
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Abraham Bernstein, Chrysanthos Dellarocas, Thomas W. Malone, John Quimby, Software Tools for a Process Handbook, IEEE-Data Engineering, Vol. 18 (1), 1995. (Journal Article)
This paper provides a progress report on the development of software tools in the Process Handbook project currently underway at the MIT Center for Coordination Science. We begin with a brief overview of the project as a whole. Then we focus on software tools emphasizing aspects that relate to workflow control. Finally, we conclude with a brief description of future avenues of research. The process handbook tools help (a) redesign existing organizational processes, (b)invent new organizational processes that take advantage of information technologyand finally (c) automatical ly generate software to support organizational processes. An important related goal is the ability to (d) import and export process descriptions from and to other process modeling architectures. The approach combines in a novel way the ideas of process decomposition, process specialization, and the coordination of dependencies between activities. The paper presents an overview of findings from multiple implementations of this approach. |
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Jörg-Uwe Kietz, Lübbe, Marcus, An Efficient Subsumption Algorithm for Inductive Logic Programming, In: ICML94, Morgan Kaufmann Publishers, San Francisco, CA, USA, 1994. (Conference or Workshop Paper published in Proceedings)
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Jörg-Uwe Kietz, Saso Dzeroski, Inductive Logic Programming and Learnability, SIGART Bulletin, Vol. 5 (1), 1994. (Journal Article)
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Jörg-Uwe Kietz, Katharina Morik, A polynomial approach to the constructive Induction of Structural Knowledge, Machine Learning, Vol. 14 (2), 1994. (Journal Article)
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Abraham Bernstein, Specification and Implementation of Workflows in Banking Environments, 1994. (Other Publication)
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Abraham Bernstein, Dokumentserver - Dokumentmanagement im Umfeld heterogener (UNIX)-Applikationen, 1993. (Other Publication)
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