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Contribution Details
| Type | Conference Presentation |
| Scope | Discipline-based scholarship |
| Title | A communication-centered perspective on memory and control in organizations: A field study |
| Organization Unit | |
| Authors |
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| Presentation Type | paper |
| Item Subtype | Original Work |
| Refereed | Yes |
| Status | Published in final form |
| Language |
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| Event Title | 29th European Group of Organizational Studies Colloquium |
| Event Type | conference |
| Event Location | Montréal, Canada |
| Event Start Date | July 4 - 2013 |
| Event End Date | July 6 - 2013 |
| Abstract Text | Organization studies has recognized the importance of memory and control, but never interrelated these two approaches. Yet most studies on organizational control regard control as a present process in which one party attempts to influence the behavior of another within a given system. With the help of Niklas Luhmann’s notion of social memory this paper questions the possibility of present control within organizations and suggests that control is only possible in the retrospective as organizations are way to complex to control in the present state. Moreover, the paper develops on the basis of a longitudinal in-depth field study how resistance in the context of a communication centered perspective of organizations is conceptualized as refusal of communication and how resistance in such a sense could lead to productive and innovative outcomes. |
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