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Contribution Details

Type Conference Presentation
Scope Discipline-based scholarship
Title Maintaining CEO Legitimacy: Strategies of Managing Multiple Audiences
Organization Unit
Authors
  • Shenghui Ma
Presentation Type paper
Item Subtype Original Work
Refereed Yes
Status Published in final form
Language
  • English
Event Title Annual Meeting of the Academy of Management (AoM)
Event Type conference
Event Location Orlando
Event Start Date August 9 - 2013
Event End Date August 13 - 2013
Abstract Text Being considered legitimate is critical for CEOs to gain support and endorsement in their work. In order to create, maintain or enhance their legitimacy, CEOs rely on various strategies. However, managing legitimacy should be a challenging task for CEOs considering the heterogeneity of audiences who may have competing demands. This paper develops a theory that accounts for how CEOs strategically manage their legitimacy when facing a complex network of audiences having distributed interests. Our theory suggests that when facing pluralistic demands, CEOs may adopt various strategies to disentangle stakeholders’ expectations on their organizations from the expectations on themselves as the CEO. This disentanglement can reduce the conflicting expectations that CEOs are often not able to fulfill. To maintain their legitimacy, CEOs may also engage social capital and political tactics to prevent legitimacy contests. Our contribution to the literature and promising directions are discussed.
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