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Contribution Details

Type Conference Presentation
Scope Discipline-based scholarship
Title Testing, Contesting, Legitimizing Technology Diffusion in Regulated Environments
Organization Unit
Authors
  • Stéphane Guérard
  • Ann Langley
Presentation Type paper
Item Subtype Original Work
Refereed Yes
Status Published in final form
Language
  • English
Event Title Academy of Management Annual Conference Meeting
Event Type conference
Event Location Boston, USA
Event Start Date August 3 - 2012
Event End Date August 7 - 2012
Abstract Text Based on a longitudinal case study approach, this paper shows that the legitimation processes of technology diffusion in regulated environments is subject to distinct struggles manifested in different framing contests when several competing technological frames are crafted, are contradictory and attempt at capturing the same resources. We show that technology framing contests increase ambiguity which may in turn spark the need to rely on technology testing in order to bring a resolution of the debate, to lower ambiguity and to provide legitimacy to the purpose and benefits of a technology. Furthermore, we show that when framing contests over diffusion cannot be resolved through legitimate means, institution testing may come into play. This is likely to occur when the cultural-cognitive legitimacy of a technology is believed to have acquired sufficient force to trump regulatory legitimacy.
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