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Contribution Details

Type Conference Presentation
Scope Discipline-based scholarship
Title Talk in and about Strategic Routines: How Organizational Routines are talked into being
Organization Unit
Authors
  • Katharina Dittrich
  • Stéphane Guérard
  • David Seidl
Presentation Type paper
Item Subtype Original Work
Refereed No
Status Published in final form
Language
  • English
Event Title 4th International Symposium on Process Organization Studies
Event Type conference
Event Location Kos, Greece
Event Start Date June 21 - 2012
Event End Date June 23 - 2012
Abstract Text The formation of organizational routines is crucial for organizational survival and for building competitive advantage. Yet, the question of how routines are formed has been treated rather cursorily in the literature. While established routines are relatively autonomous, setting up new ones often entails considerable coordination. This requires the use of talk, a dimension that has been neglected by the routines literature so far. Based on the study of six routines in a start-up company, this paper explores how talk influences the formation of organizational routines. Our study identifies three distinct modes of talk and, in tracing them over time, documents cyclical patterns of talk. In drawing on practice theory, we suggest that the three modes of talk offer different degrees of awareness and reflection, thereby restricting or opening up discussions about the routine. A breakdown in the transition from one mode of talk to the other may result in a failure of routine formation.
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