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| Type | Conference or Workshop Paper |
| Scope | Discipline-based scholarship |
| Published in Proceedings | Yes |
| Title | Designing for light-weight collaboration: the case of interactive citizens' advisory services |
| Organization Unit | |
| Authors |
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| Presentation Type | paper |
| Item Subtype | Original Work |
| Refereed | Yes |
| Status | Published in final form |
| Language |
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| ISBN | 978-3-642-13335-0 |
| ISSN | 0302-9743 |
| Page Range | 449 - 460 |
| Event Title | DESRIST Conference 2010 |
| Event Type | conference |
| Event Location | St. Gallen, Switzerland |
| Event Start Date | June 4 - 2010 |
| Event End Date | June 5 - 2010 |
| Series Name | Lecture Notes in Computer Science |
| Number | 6105 |
| Publisher | Springer-Verlag |
| Abstract Text | This paper reports on the design of a collaborative system to support citizens' advisory services. Recent research on the adoption of collaborative technologies indicates that: a) successful collaborative technologies diffuse from the private sector to the business sector and not vice versa, b) collaborative processes evolve and therefore cannot be prestructured in detail, and c) creative collaboration can be characterized as creating and sharing mental models. We demonstrate how these insights informed our design of a citizens' advisory system and provide data from an evaluation in a German city. Implications for the design of our collaborative system are offered. |
| Digital Object Identifier | 10.1007/978-3-642-13335-0 |
| Other Identification Number | 1420; merlin-id:62 |
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| Additional Information | The original publication is available at www.springerlink.com |