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Contribution Details

Type Working Paper
Scope Discipline-based scholarship
Title Awards at work
Organization Unit
Authors
  • Susanne Neckermann
  • Reto Cueni
  • Bruno Frey
Language
  • English
Institution University of Zurich
Series Name Working paper series / Institute for Empirical Research in Economics
Number No. 411
ISSN 1424-0459
Date 2010
Abstract Text Awards—widespread in the corporate sector and elsewhere—are motivators that derive their value from non-pecuniary concerns such as status and self-image. Quasi-experimental panel data from the call center of a large international bank allow us to estimate the causal impact on effort when receiving an award. The performance of winners proves to be significantly higher than that of comparable nonrecipients after the award has been presented. This increase in work effort is sizeable and robust. We investigate the various theories that could explain the change in behavior. We find that image concerns most likely drive the effect.
Official URL http://www.econ.uzh.ch/wp.html
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