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Contribution Details

Type Conference or Workshop Paper
Scope Discipline-based scholarship
Published in Proceedings Yes
Title Development in times of hype: How freelancers explore Generative AI?
Presentation Type paper
Item Subtype Original Work
Refereed No
Status Published in final form
ISBN 9798400702174
Page Range 1 - 13
Event Title ICSE '24: IEEE/ACM 46th International Conference on Software Engineering
Event Type conference
Event Location Lisbon Portugal
Event Start Date April 14 - 2024
Event End Date April 20 - 2024
Number 183
Publisher IEEE/ACM
Abstract Text The rise of generative AI has led many companies to hire freelancers to harness its potential. However, this technology presents unique challenges to developers who have not previously engaged with it. Freelancers may find these challenges daunting due to the absence of organizational support and their reliance on positive client feedback. In a study involving 52 freelance developers, we identified multiple challenges associated with developing solutions based on generative AI. Freelancers often struggle with aspects they perceive as unique to generative AI such as unpredictability of its output, the occurrence of hallucinations, and the inconsistent effort required due to trial-and-error prompting cycles. Further, the limitations of specific frameworks, such as token limits and long response times, add to the complexity. Hype-related issues, such as inflated client expectations and a rapidly evolving technological ecosystem, further exacerbate the difficulties. To address these issues, we propose Software Engineering for Generative AI (SE4GenAI) and Hype-Induced Software Engineering (HypeSE) as areas where the software engineering community can provide effective guidance. This support is essential for freelancers working with generative AI and other emerging technologies.
Digital Object Identifier 10.1145/3597503.3639111
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Keywords Generative AI, AI-based Systems, Challenges, Freelancers, Hype, SE for Generative AI, SE4GenAI, Hype-Induced SE, Hype-SE, Fashion, Product, Paradigm, Novelty, Qualitative Research