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Type Conference or Workshop Paper
Scope Discipline-based scholarship
Published in Proceedings Yes
Title Empowering community health workers with mobile health: learnings from two projects on non-communicable disease care
Organization Unit
Authors
  • Dario Staehelin
  • Maike Greve
  • Gerhard Schwabe
Presentation Type paper
Item Subtype Original Work
Refereed No
Status Published in final form
Language
  • English
Page Range online
Event Title European Conference on Information Systems ECIS 2023
Event Type conference
Event Location Kristiansand, Norway
Event Start Date June 11 - 2023
Event End Date June 16 - 2023
Series Name Proceedings of the European conference on information systems
Number 386
Publisher AIS Electronic Library (AISeL)
Abstract Text Community-based healthcare is a promising approach to tackling workforce shortage in healthcare, especially in low- and middle-income countries. Community health workers (CHWs) are lay cadres that bridge healthcare disparities by living in the community where they should provide basic health services, mainly through education. However, high attrition rates and underperformance of these health workers limit the scope of such programs. In addition, mobile health is not the hoped-for silver bullet to solve the two challenges. This paper examines two pilot projects using mobile health for non-communicable disease care from an empowerment perspective. We propose design knowledge of mobile health for the structural empowerment of CHWs. Furthermore, we evaluate their psychological empowerment by analyzing mobile health's intended and unintended consequences. Finally, our study demonstrates how the empowerment of CHWs could help overcome the persisting challenges and lead to a sustainable and resilient health system.
Free access at Official URL
Official URL https://aisel.aisnet.org/ecis2023_rp/386/
Other Identification Number merlin-id:23727
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