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Contribution Details

Type Conference or Workshop Paper
Scope Discipline-based scholarship
Published in Proceedings Yes
Title Citizens' expectations about achieving public value and the role of digital technologies: It takes three to tango!
Organization Unit
  • Liudmila Zavolokina
  • Kilian Sprenkamp
  • Birgit Schenk
Presentation Type paper
Item Subtype Original Work
Refereed Yes
Status Published in final form
  • English
ISBN 978-0-9981331-6-4
ISSN 2572-6862
Page Range 1941 - 1950
Event Title 56th Hawaii International Conference on System Sciences
Event Type conference
Event Location Maui (HI), USA
Event Start Date January 3 - 2023
Event End Date January 6 - 2023
Series Name Proceedings of the Hawaii International Conference on System Sciences
Place of Publication Maui, HI
Publisher HICSS
Abstract Text Governments across the globe are facing pressure to increase the speed of their digital transformation to meet the needs of the digital society while fulfilling their primary task of delivering public value. While researchers agree on the importance of the public sector for public value creation, recently, more and more studies have recognized the criticality of collaboration between the public and private sectors for successful public value creation. In our research, we conduct a qualitative survey. We examine the idea of collaboration between the public and the private sectors in more detail and add the citizens' perspective. We highlight the need for joint forces for optimal public value creation, identify ways to achieve this, and determine what digital technologies can support this process.
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