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Contribution Details
Type | Conference or Workshop Paper |
Scope | Discipline-based scholarship |
Published in Proceedings | Yes |
Title | UI Dark Patterns and Where to Find Them A Study on Mobile Applications and User Perception |
Organization Unit | |
Authors |
|
Presentation Type | paper |
Item Subtype | Original Work |
Refereed | Yes |
Status | Published in final form |
Language |
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ISBN | 9781450367080 |
Page Range | 1 - 14 |
Event Title | CHI '20: CHI Conference on Human Factors in Computing Systems |
Event Type | conference |
Event Location | Honolulu HI USA |
Event Start Date | May 25 - 2020 |
Event End Date | May 30 - 2020 |
Place of Publication | New York, NY, USA |
Publisher | ACM |
Abstract Text | A Dark Pattern (DP) is an interface maliciously crafted to deceive users into performing actions they did not mean to do. In this work, we analyze Dark Patterns in 240 popular mobile apps and conduct an online experiment with 589 users on how they perceive Dark Patterns in such apps. The results of the analysis show that 95% of the analyzed apps contain one or more forms of Dark Patterns and, on average, popular applications include at least seven different types of deceiving interfaces. The online experiment shows that most users do not recognize Dark Patterns, but can perform better in recognizing malicious designs if informed on the issue. We discuss the impact of our work and what measures could be applied to alleviate the issue. |
Free access at | DOI |
Digital Object Identifier | 10.1145/3313831.3376600 |
Other Identification Number | merlin-id:20222 |
PDF File | Download from ZORA |
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