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Contribution Details

Type Journal Article
Scope Discipline-based scholarship
Title Highly engaged but burned out: intra-individual profiles in the US workforce
Organization Unit
Authors
  • Julia Moeller
  • Zorana Ivcevic
  • Arielle E White
  • Jochen Menges
  • Marc A Brackett
Item Subtype Original Work
Refereed Yes
Status Published in final form
Language
  • English
Journal Title Career Development International
Publisher Emerald Publishing
Geographical Reach international
ISSN 1362-0436
Volume 23
Number 1
Page Range 86 - 105
Date 2018
Abstract Text Purpose The purpose of this paper is to use the job demands-resources model to investigate intra-individual engagement-burnout profiles, and demands-resources profiles. Design/methodology/approach A representative sample of the US workforce was surveyed online. Latent profile analysis (LPA) and configural frequency analysis examined intra-individual profiles and their inter-relations. Findings A negative inter-individual correlation between engagement and burnout suggested that burnout tends to be lower when engagement is high, but intra-individual analyses identified both aligned engagement-burnout profiles (high, moderate, and low on both variables), and discrepant profiles (high engagement – low burnout; high burnout – low engagement). High engagement and burnout co-occurred in 18.8 percent of workers. These workers reported strong mixed (positive and negative) emotions and intended to leave their organization. Another LPA identified three demands-resources profiles: low demands – low resources, but moderate self-efficacy, low workload and bureaucracy demands but moderate information processing demands – high resources, and high demands – high resources. Workers with high engagement – high burnout profiles often reported high demands – high resources profiles. In contrast, workers with high engagement – low burnout profiles often reported profiles of high resources, moderate information processing demands, and low other demands. Originality/value This study examined the intersection of intra-individual engagement-burnout profiles and demands-resources profiles. Previous studies examined only one of these sides or relied on inter-individual analyses. Interestingly, many employees appear to be optimally engaged while they are burned-out and considering to leave their jobs. Demands and resources facets were distinguished in the LPA, revealing that some demands were associated with resources and engagement.
Digital Object Identifier 10.1108/CDI-12-2016-0215
Other Identification Number merlin-id:17513
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