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Contribution Details
Type | Bachelor's Thesis |
Scope | Discipline-based scholarship |
Title | Values and their associated consequences An empirical analysis |
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Institution | University of Zurich |
Faculty | Faculty of Business, Economics and Informatics |
Number of Pages | 47 |
Date | 2017 |
Abstract Text | Both researchers and managers have discussed human values and their associated behavioural consequences from a theoretical, as well as from a practical point of view. The consequences of having similar values were assessed in this thesis, suggesting that values might lead to more trust, greater satisfaction and higher performance, in organisations, schools, and other institutions. Schwartz’s value theory provided the framework for the analysis of the consequences. Using Schwartz’s Portrait Value Questionnaire (PVQ) and Picture Based Value Survey (PBVS), the author examined if people who trust each other have similar values. Moreover, the correlation of trust with satisfaction and of satisfaction with performance was investigated. The data were collected from 1’335 Swiss students from ages 8 to 17. The analysis indicated a tendency to trust people who hold similar values. Furthermore, the literary review of trust and satisfaction suggested a positive correlation between the two variables, although the influence could not be supported with the data used in this thesis. The author did not find any statistical significance of the impact of satisfaction on performance. However, the thesis provides noteworthy insights for institutions, showing the relevance and positive consequences associated with human values. |
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