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Contribution Details

Type Master's Thesis
Scope Discipline-based scholarship
Title Implementation of Strategic Change by Franchisees: A Sensemaking Perspective
Organization Unit
Authors
  • Theresa Langenmayr
Supervisors
  • Violetta Splitter
Language
  • English
Institution University of Zurich
Faculty Faculty of Economics, Business Administration and Information Technology
Number of Pages 80
Date 2015
Zusammenfassung Sensemaking is an established theoretical perspective in management and organization studies. Various studies draw on this perspective to examine sensemaking and sensegiving activities of leaders, external stakeholders and middle managers within organizational boundaries. However, sensemaking of external actors in inter-organizational contexts has not been investigated so far. This thesis responds to this research gap by examining the sensemaking activities of franchisees during an inter-organizational change initiated by the franchisor. Data is collected from multiple cases to show how franchisees make sense of a strategic change initiative in an inter-organizational setting.
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