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Type Journal Article
Scope Discipline-based scholarship
Title Exploring the 4I framework of organisational learning in product development: value stream mapping as a facilitator
Organization Unit
Authors
  • Anja Schulze
  • Philipp Schmitt
  • Mareike Heinzen
  • Philipp Mayrl
  • Daniel Heller
  • Roman Boutellier
Item Subtype Original Work
Refereed Yes
Status Published in final form
Language
  • English
Journal Title International Journal of Computer Integrated Manufacturing
Publisher Taylor & Francis
Geographical Reach international
ISSN 0951-192X
Volume 26
Number 12
Page Range 1136 - 1150
Date 2013
Abstract Text Organisational learning (OL) that enhances efficiency and the continuous improvement of processes is a key objective of lean product development and has become an important principle of new product development (NPD). Therefore, it is critical for an organisation to capture individuals’ and groups’ knowledge and learning about processes, institutionalise it, and deploy it organisation-wide. Since OL is more likely to occur if it is supported systematically, NPD scholars and practitioners recognise the importance of investigating facilitators’ effect on OL. However, there is no shared understanding of OL among existing studies. This disparity makes it hard to assess, compare, and integrate prior findings into studies. Our article addresses this gap. We investigate how value stream mapping (VSM) and its implementation in NPD affect OL in development processes. Therefore, we operationalise OL on the basis of Crossan et al .'s 4I framework, which is comprehensive and widely recognised (Crossan, M., Lane, H. and White, R., 1999. An organizational learning framework: from intuition to institution. The Academy of Management Review, 24(3), 522–537). We analysed the approach to VSM and its implementation in four longitudinal, comparative case studies in the German-speaking car supplier industry. Using the 4I framework, we captured VSM's effects on the various OL dimensions. We provide valuable insights for R&D managers who seek to improve their processes and want to implement VSM.
Digital Object Identifier 10.1080/0951192X.2011.608724
Other Identification Number merlin-id:10057
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