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Type Journal Article
Scope Discipline-based scholarship
Title Feeling Stressed and Unproductive? A Field Evaluation of a Therapy-Inspired Digital Intervention for Knowledge Workers
Organization Unit
Authors
  • Kevin Chow
  • Thomas Fritz
  • Liisa Holsti
  • Skye Barbic
  • Joanna McGrenere
Item Subtype Original Work
Refereed Yes
Status Published in final form
Language
  • English
Journal Title ACM Transactions on Computer-Human Interaction
Publisher ACM Digital library
Geographical Reach international
ISSN 1073-0516
Volume 31
Number 1
Page Range 12
Date 2023
Abstract Text Today’s knowledge workers face cognitively demanding tasks and blurred work-life boundaries amidst rising stress and burnout in the workplace. Holistic approaches to supporting workers, which consider both productivity and well-being, are increasingly important. Taking this holistic approach, we designed an intervention inspired by cognitive behavioral therapy that consists of: (1) using the term “Time Well Spent” (TWS) in place of “productivity”, (2) a mobile self-logging tool for logging activities, feelings, and thoughts at work, and (3) a visualization that guides users to reflect on their data. We ran a 4-week exploratory qualitative comparison in the field with 24 graduate students to examine our Therapy-inspired intervention alongside a classic Baseline intervention. Participants who used our intervention often shifted toward a holistic perspective of their primary working hours, which included an increased consideration of breaks and emotions. No such change was seen by those who used the Baseline intervention.
Digital Object Identifier 10.1145/3609330
Other Identification Number merlin-id:24368
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Keywords Human-Computer Interaction, knowledge worker, productivity, well-being, work intervention, cognitive-behavioural therapy, stress, burnout, time well spent
Additional Information © 2023 Copyright held by the owner/author(s). This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in ACM Transactions on Computer-Human Interaction, http://dx.doi.org/10.1145/10.1145/3609330.