Not logged in.

Contribution Details

Type Journal Article
Scope Discipline-based scholarship
Title The impact of blockchain on business models in banking
Organization Unit
Authors
  • Viktoria Rajnak
  • Thomas Puschmann
Item Subtype Original Work
Refereed Yes
Status Published in final form
Language
  • English
Journal Title Information Systems and e-Business Management
Publisher Springer
Geographical Reach international
ISSN 1617-9846
Volume 19
Page Range 809 - 861
Date 2021
Abstract Text Blockchain technology is predicted to reshape existing business models of the financial services industry. But although blockchain is often seen as a strategic technology, research focusing on its impact on business models is still rare. This research derives a hypotheses model that connects IT innovations with the three generic value disciplines of banks “operational excellence”, "customer intimacy" and “product leadership” as well as the four generic elements of business models "what", "who", "how" and "value". A business model acts as a mediator for IT innovation. To test the hypothesis model data provided from an international survey of 104 financial services institutions and start-up companies was applied. The results support the hypothesis that all three value disciplines might be impacted by blockchain technology in the future. The regression analysis reveals that especially banks’ operations could be significantly changed. With these results, this research contributes to the emerging literature on blockchain and business models and the strategic use of IT.
Digital Object Identifier 10.1007/s10257-020-00468-2
Other Identification Number merlin-id:19575
Export BibTeX
EP3 XML (ZORA)