Not logged in.

Contribution Details

Type Conference or Workshop Paper
Scope Discipline-based scholarship
Published in Proceedings Yes
Title Real-World Affinity Diagramming Practices Bridging the Paper-Digital Gap
Organization Unit
Authors
  • Gunnar Harboe
  • Elaine May Huang
Presentation Type paper
Item Subtype Original Work
Refereed Yes
Status Published in final form
Language
  • English
ISBN 9781450331456
Page Range 95 - 104
Event Title the 33rd Annual ACM Conference
Event Type conference
Event Location Seoul, Republic of Korea
Event Start Date May 18 - 2015
Event End Date May 23 - 2015
Place of Publication New York, New York, USA
Publisher ACM Press
Abstract Text Despite the availability of computer-based alternatives both for desktop and touch screen systems, a number of cooperative work processes still commonly rely on simple paper sticky notes. In this paper, we present the first in-depth investigation of the real-world practices of people who use paper-based affinity diagrams and similar clustering processes in their work, in order to identify challenges and requirements for technology support. Findings from retrospective and artifact-based interviews with 13 participants suggest ways in which the rich interactions and material affordances offered by paper are key to the process. Instead of seeking to replicate interactions with paper on a screen, simpler transfer of information between the physical and digital worlds has the potential to address many of the most pressing problems experienced in practice. We describe different types of technology integration and augmentation, with preliminary recommendations for different situations.
Free access at Official URL
Digital Object Identifier 10.1145/2702123.2702561
Other Identification Number merlin-id:12031
PDF File Download from ZORA
Export BibTeX
EP3 XML (ZORA)