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Contribution Details

Type Conference or Workshop Paper
Scope Discipline-based scholarship
Published in Proceedings Yes
Title Personal trust between hierarchies within Chinese organizational settings
Organization Unit
Authors
  • Xinhua Wittmann
  • Andrea Schenker-Wicki
  • Stefan Burch
Presentation Type paper
Item Subtype Original Work
Refereed Yes
Status Published in final form
Language
  • English
Event Title 2008 International Conference of the Society for Advancement of Management (SAM), "Innovation"
Event Type conference
Event Location Arlington, Virgina
Event Start Date April 3 - 2008
Event End Date April 6 - 2008
Abstract Text With the fast pace of globalization and knowledge-driven economy, the notion of trust in intra- and/or trans-organizational relations has attracted enormous attention both in academic research and business practices. It has been recognized that trust as a central mechanism within and between organizations plays a crucial role for economic performance. Trust relationship at personal levels is particular important in an environment where the institutional foundations for trust are still underdeveloped. China is commonly regarded as a country with low levels of institution-based trust. As a consequence, the quality of business relations, economic transactions and strategic alliances are strongly dependent on the degree of trust at personal levels. The objective of this study is to contribute to our understanding of trust relationships between hierarchies within Chinese organizational settings. In this paper, we present our empirical research on trust at personal levels carried out in a large Chinese state-owned enterprise. Three hypotheses that characterise the subordinate’s trust in the superior are developed and tested. Based on the statistical evaluations from 1216 samples collected, factors that influence the truster’s propensity to trust are outlined. The determinants for the trustee’s trustworthiness are analysed. In conclusion, we emphasis that further research on trust at personal levels in different enterprises, and trust at organizational levels are needed in order to draw a generalised picture on trust relationships in organizational settings.
Official URL http://www.cob.tamucc.edu/sam/conferences/past_confs.htm
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Other Identification Number merlin-id:1054
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Additional Information Alternativer Titel: How deep-seated is trust in organizational relations