@article{publication-8449, author={Falkinger, Josef}, doi={10.1515/jbnst-1993-5-606}, issn={0021-4027}, journal={Jahrb{\"u}cher f{\"u}r National{\"o}konomie und Statistik = Journal of Economics and Statistics}, pages={421-425}, publisher={Lucius & Lucius Verlagsgesellschaft}, title={The impact of quality and reliability on demand}, volume=211, year=1993, }