@inbook{publication-617, address={Cheltenham, UK}, author={Dietl, Helmut and Jaag, Christian and Lang, Markus and Lutzenberger, Martin and Trinkner, Urs}, booktitle={Reinventing the postal sector in an electronic age}, editor={Crew, M A and Kleindorfer, P R}, isbn={978-1-84980-360-1}, pages={267-280}, publisher={Elgar}, series={Advances in regulatory economics series}, title={Impact of VAT-exemptions in the postal sector on competition and welfare}, year=2011, }