@inproceedings{publication-3864,
	address={Boca Raton: CRC Press, },
	author={Beul, Shirley and Mennicken, Sarah and Ziefle, Martina and Jakobs, Eva-Maria},
	booktitle={Advances in Human Factors and Ergonomics in Healthcare},
	pages={765-775},
	title={The Impact of Usability in Emergency Telemedical Services},
	year=2010,
}