@inbook{publication-3193, address={Cambridge, MA}, author={Bernstein, Abraham}, booktitle={Organizing Business Knowledge: The MIT Process Handbook}, editor={Malone, Thomas W. and Crowston, Kevin and Herman, George}, month={AUG}, pages={525-544}, publisher={MIT Press}, title={How can cooperative work tools support dynamic group processes? Bridging the specificity frontier}, year=2003, }