@inbook{publication-3145,
	address={Berlin / Heidelberg},
	author={Schwabe, Gerhard},
	booktitle={CSCW Kompendium - Lehr- und Handbuch zur computerunterst{\"u}tzten Gruppenarbeit},
	editor={Schwabe, Gerhard and Streitz, N and Unland, Rainer},
	pages={n/a-n/a},
	publisher={Springer},
	title={Bedarfsanalyse},
	year=2001,
}