@inbook{publication-23750, address={Cheltenham}, author={Mari, Alex and Mandelli, Andreina and Algesheimer, René}, booktitle={Handbook on Digital Corporate Communication}, doi={10.4337/9781802201963.00035}, editor={Luoma-aho, Vilma and Badham, Mark}, isbn={9781802201956}, pages={343-355}, publisher={Edward Elgar Publishing}, title={Digital corporate communication and voice communication}, year=2023, }