@article{publication-23460,
	author={Bertschek, Irene and Kesler, Reinhold},
	doi={10.1016/j.infoecopol.2022.100991},
	issn={0167-6245},
	journal={Information Economics and Policy},
	pages={100991-100991},
	publisher={Elsevier},
	title={Let the user speak: Is feedback on Facebook a source of firms’ innovation?},
	volume=60,
	year=2022,
}