@bachelorsthesis{publication-23446,
	author={Zinnhardt, Kai},
	editor={Katsiuba, Dzmitry and Schwabe, Gerhard},
	faculty={Faculty of Business, Economics and Informatics},
	institution={University of Zurich},
	title={The Use and Potential of Algorithmic Control and Algorithmic Management for Author Management Practices in the Field of online Customer Feedback Management},
	year=2023,
}