@inproceedings{publication-21804,
	author={Katsiuba, Dzmitry and Kew, Tannon and Dolata, Mateusz and Schwabe, Gerhard},
	booktitle={The 55th Hawaii International Conference on System Sciences},
	doi={10.24251/HICSS.2022.027},
	isbn={978-0-9981331-5-7},
	month={JAN},
	pages={226-236},
	publisher={HICSS},
	title={Supporting Online Customer Feedback Management with Automatic Review Response Generation},
	year=2022,
}