@article{publication-18781, author={Giuffredi-K{\"a}hr, Andrea and Nyffenegger, Bettina and Krohmer, Harley and Hoyer, Wayne D.}, issn={1547-7185}, journal={Journal of Marketing}, number=3, pages={25-41}, publisher={American Marketing Association}, title={When Hostile Consumers Wreak Havoc on Your Brand: The Phenomenon of Consumer Brand Sabotage}, volume=80, year=2016, }