@inbook{publication-17966,
	address={Bingley},
	author={Menges, Jochen I},
	booktitle={Experiencing and Managing Emotions in the Workplace},
	doi={10.1108/S1746-9791(2012)0000008018},
	editor={Ashkanasy, Neal M and H{\"a}rtel, Charmine E J and Zerbe, Wilfred J},
	isbn={978-1-78052-676-8},
	number=8,
	pages={355-373},
	publisher={Emerald Group Publishing Limited},
	series={Research on Emotion in Organizations},
	title={Organizational emotional intelligence: Theoretical foundations and practical implications},
	year=2012,
}