@phdthesis{publication-17288,
	author={Kotowski, Wolfgang G{\"u}nter},
	editor={Kaiser, Ulrich and Kozinets, Robert V},
	faculty={Faculty of Business, Economics and Informatics},
	institution={University of Zurich},
	pages=208,
	title={Ambivalent consumer networks : coping with conflicts},
	year=2018,
}