@mastersthesis{publication-16453,
	author={Miletic, Daniel},
	editor={Natter, Martin},
	faculty={Faculty of Business, Economics and Informatics},
	institution={University of Zurich},
	title={Get-back-what-you-want vs. pay-what-you-want: A strategy to avoid very low budget customers while promoting good customer satisfaction?},
	year=2018,
}