@article{publication-15655, author={van der Hooft, Jeroen and Claeys, Maxim and Bouten, Niels and Pras, Aiko and Sch{\"o}nw{\"a}lder, J{\"u}rgen and Stiller, Burkhard and Charalambides, Marinos and Badonnel, RĂ©mi and Serrat, Joan and dos Santos, Carlos Raniery Paula and De Turck, Filip}, doi={10.1007/s10922-017-9443-y}, issn={1064-7570}, journal={Journal of Network and Systems Management (JNMS)}, number=3, pages={790-808}, publisher={Springer}, title={Updated taxonomy for the network and service management research field}, volume=26, year=2018, }