@article{publication-15506, author={Yang, Zhao and Algesheimer, René and Dholakia, Utpal}, doi={10.1016/j.jretai.2017.09.005}, issn={0022-4359}, journal={Journal of Retailing}, number=4, pages={420-439}, publisher={Elsevier}, title={When Ethical Transgressions of Customers Have Beneficial Long-Term Effects in Retailing: An Empirical Investigation}, volume=93, year=2017, }