@phdthesis{publication-151,
	author={Fricker, S},
	editor={Glinz, M and Gr{\"u}nbacher, P},
	faculty={Faculty of Economics, Business Administration and Information Technology},
	institution={University of Zurich},
	isbn={978-3-8322-8602-6},
	title={Pragmatic requirements communication: the handshaking approach},
	year=2009,
}