@inbook{publication-1237, address={New York, N.Y., US}, author={Trinkner, U and Grossmann, M}, booktitle={Progress toward liberalization of the postal and delivery sector}, editor={Crew, M A and Kleindorfer, P R}, isbn={978-0-387-29743-9}, number=49, pages={267-280}, publisher={Springer}, series={Topics in regulatory economics and policy series}, title={Forecasting Swiss Mail Demand}, year=2006, }