@inbook{publication-1235, address={Cheltenham, UK}, author={Friedli, B and Jaag, C and Kr{\"a}henb{\"u}hl, D and Nielsen, O B and Pihl, S M and Trinkner, U}, booktitle={Liberalization of the postal and delivery sector}, editor={Crew, M A and Kleindorfer, P R}, isbn={978-1-84720-030-3}, pages={343-356}, publisher={Edward Elgar Publishing}, series={Advances in regulatory economics}, title={Consumer preferences and last mile pricing in the postal sector}, year=2006, }