@inbook{publication-1098, address={Cheltenham, UK; Northampton, MA, US}, author={Buser, M and Jaag, C and Trinkner, U}, booktitle={Handbook of Worldwide Postal Reform}, doi={10.4337/9781848444904.00011}, editor={Crew, M A}, pages={80-97}, publisher={Edward Elgar}, series={Advances in Regulatory Economics}, title={Economics of post office networks: strategic issues and the impact on mail demand}, year=2008, }