@misc{publication-10219, address={Zurich}, author={Schmid, Andreas}, issn={2235-1744}, note={http://www.business.uzh.ch/press/uzhbi.html}, pages=4, publisher={Department of Business Administration, University of Zurich}, series={UZH Business Insight}, title={Fehlverhalten am Arbeitsplatz – ein kostspieliges Ph{\"a}nomen}, volume=5, year=2014, }