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Contribution Details

Type Conference or Workshop Paper
Scope Discipline-based scholarship
Published in Proceedings No
Title How can cooperative work tools support dynamic group processes? Bridging the specificity frontier (inproceedings)
Organization Unit
  • Abraham Bernstein
Item Subtype Original Work
Refereed Yes
Status Published in final form
Event Title Computer Supported Cooperative Work (CSCW'2000)
Place of Publication New York, NY, USA
Publisher ACM
Abstract Text In the past, most collaboration support systems have focused on either automating fixed work processes or simply supporting communication in ad-hoc processes. This results in systems that are usually inflexible and difficult to change or that provide no specific support to help users decide what to do next. This paper describes a new kind of tool that bridges the gap between these two approaches by flexibly supporting processes at many points along the spectrum: from highly specified to highly unspecified. The development of this approach was strongly based on social science theory about collaborative work.
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