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Contribution Details

Type Journal Article
Scope Discipline-based scholarship
Title Designing for Trust in Blockchain Platforms
Organization Unit
Authors
  • Liudmila Zavolokina
  • Noah Zani
  • Gerhard Schwabe
Item Subtype Original Work
Refereed Yes
Status Published in final form
Language
  • English
Journal Title IEEE Transactions on Engineering Management
Publisher Institute of Electrical and Electronics Engineers
Geographical Reach international
ISSN 1558-0040
Volume 70
Number 3
Page Range 849 - 863
Date 2023
Abstract Text Trust is a crucial component for successful transactions regardless of whether they are executed in physical or virtual spaces. Blockchain technology is often discussed in the context of trust and referred to as a trust-free, trustless, or trustworthy technology. However, the question of how the trustworthiness of blockchain platforms should be demonstrated and proven to end users still remains open. While there may be some genuine trust in the blockchain technology itself, on an application level trust in an IT artifact needs to be established. In this article, we examine how trust-supporting design elements may be implemented to foster an end user's trust in a blockchain platform. We follow the design science paradigm and suggest a practically useful set of design elements that can help designers of blockchain platforms to build more trustworthy systems.
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Digital Object Identifier 10.1109/TEM.2020.3015359
Other Identification Number merlin-id:19810
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