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Contribution Details

Type Book Chapter
Scope Discipline-based scholarship
Title Why should I trust a blockchain platform? Designing for trust in the digital car dossier
Organization Unit
  • Liudmila Zavolokina
  • Noah Zani
  • Gerhard Schwabe
  • Bengisu Tulu
  • Soussan Djamasbi
  • Gondy Leroy
Item Subtype Original Work
Refereed Yes
Status Published in final form
  • English
Booktitle Extending the Boundaries of Design Science Theory and Practice: : 14th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2019, Worcester, MA, USA, June 4-6, 2019, proceedings
ISBN 978-3-030-19503-8
Number 11491
Place of Publication Cham
Publisher Springer
Page Range 269 - 283
Date 2019
Abstract Text Trust is a crucial component for successful transactions regardless of whether they are executed in physical or virtual spaces. Blockchain technology is often discussed in the context of trust and referred to as a trust-free, trustless, or trustworthy technology. However, the question of how the trustworthiness of blockchain platforms should be demonstrated and proven to end users still remains open. While there may be some genuine trust in the blockchain technology itself, on an application level trust in an IT artifact needs to be established. In this study, we examine how trust-supporting design elements may be implemented to foster an end user’s trust in a blockchain platform. We follow the design science paradigm and suggest a practically useful set of design elements that can help designers of blockchain platforms to build more trustworthy systems.
Related URLs
Digital Object Identifier 10.1007/978-3-030-19504-5_18
Other Identification Number merlin-id:17815
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